Expiring Messages FAQ's

How can I get message expiration set up for my organization? Any Lua admin can choose to set up expiring messages in the admin console. You will choose the message TTL you desire, whether it is an hour, a day, 30 days, or anywhere in between. The message expiration setting and the TTL chosen will affect all users and networks in your organization.

Who has access to the expiring messages feature?
Any organization that has deployed Lua now has access to the expiring messages feature. The company administrators have the right to enable the feature for their networks and set the message expiration time.

Which users in a network will have expiring messages?
The expiring messages setting affects all users and all networks that an organization has set up within Lua. If your organization chooses to set up expiring messages, it will apply to all users with the message time to live (TTL) that was chosen.

Can messages and broadcasts expire while you are in a conversation?
No. If you are still in a conversation when the message is set to expire, it will not expire until you leave that conversation.

How will I know how soon a message will expire?
Messages will expire without specific notice, but all of the users in the network will be sent an official alert notifying them that their messages will now expire, and will give specific information the message expiration time. Each message has a read receipt where you can find the expiration date.

If a message expires, will I still be able to search for it?
No, the message is removed from your device.

Will attachments expire along with the messages?
No, since attachments can be shared across many different conversations they do not expire like messages. The owner of each file has permission to revoke access to any charged files.