Can I call coworkers through Lua?
Yes, Lua provides numerous ways for you to call individual coworkers, as well as groups and entire departments. From the interactive directory, you can call any number of coworkers within two touches. You can also quickly jump on the phone from within a message, directly initiating a conference call with all members of the conversation. Lua also allows you to jump on the phone directly from your list of ongoing message conversation, within two touches.
Do I need to provide coworkers with dial-ins or passcodes to initiate a conference call?
No, Lua allows you to instantly initiate a conference call with as many co-workers as necessary, without needing to circulate call information beforehand. All participants will receive an immediate notification to join the conference call and will know exactly which user initiated the call.
What type of mobile devices can use the VoIP calling feature on Lua?
Any registered Lua user with an Android or iOS device and a data or wifi connection can make and receive calls with other Lua users. However with VoIP you no longer need a unique phone number (just an internet connection). Cellular calls require a number.
Can I still make cellular calls through Lua?
Yes, provided you have a unique phone number you can still make and receive cellular calls with users who also have a number registered. The VoIP features now means you can make calls to those who do not have a phone number, or when in a cellular dead zone.
What happens if I miss a group call?
No need to worry! When a group call in Lua is initiated, a push notification is sent to the members. If you miss the initial notification, you can join while the call is in progress by swiping into the group or joining the call from the conversation.
While I am calling my coworkers, can other coworkers initiate separate calls?
Yes, Lua does not limit the number of ongoing calls that can take place simultaneously within your organization. Each user can only participate in a single call at any one time.
How many people can be on a Lua conference call at one time?
Lua can support up to 40 individual participants on a group cellular or VoIP call.
How many calls can my staff conduct through Lua?
Lua does not limit the number of calls your staff can make: our communication solution was built for critical communication and we recognize that calls are a major aspect of business communication. Feel free to make as many calls as your organization needs to get the job done!